There was a server outage over the weekend that caused many computers to have issues connecting to the internet due to DNS Settings. Thankfully, the solution to this is just a quick fix! Just follow the steps below and you should be able to connect back to the internet.

Instructions

Hold down the Windows Key and press R. This will make a window like this appear on your screen.

Enter "ncpa.cpl" into the "Open:" line, as shown above, and press OK.

This should make the following window appear. Right click on the Wi-Fi or Ethernet network you're connected to, and then click on "Properties" at the bottom.

The following window should appear on your screen. Look for "Internet Protocol Version 4 (TCP/IPv4)" and click on it, then press the "Properties" button underneath it.

This will make the following window appear. Simply click on "Obtain DNS server address automatically" and press OK.

Once you press OK, click on "Internet Protocol Version 6 (TCP/IPv6) and once again press "Properties" (You may have to scroll down the list to see it)

Just as before, click on "Obtain DNS server address automatically" and press OK.

Once you finish that, you should be able to reconnect to your internet and get back online!

If you're still having issues connecting to the internet, please contact us and we'll do everything we can to help get you back online.

Here's are some excellent videos which explains this as well:

Windows 10

Windows 11 Users

Once you're done with this, you should be able to connect to your internet again! If you're still having issues, please contact us and we'll do all we can to help.